Don’t Understand?

(Another remote test too.)


Study says people don’t understand the emotional tone of emails, but think they do (source)



From Wikinews, the free news source you can write!









Tuesday, February 14, 2006



People only ascertain the intended tone on an e-mail message about 56% of the time, not much better than chance, according to a study led by Prof. Nicholas Epley (University of Chicago) and Prof. Justin Kruger (New York University). The research also found that people think they’ve correctly interpreted the tone 90% of the time.



Epley and Kruger discovered that not only were the receivers of the e-mails overconfident about their understanding of the message’s tone, but the senders were as well. About 78% of the senders thought that the receiver would correctly interpret the tone of their e-mail message.



Epley explained that “People in our study were convinced they’ve accurately understood the tone of an e-mail message when in fact their odds are no better than chance.”



He observed that “people often think the tone or emotion in their messages is obvious because they ‘hear’ the tone they intend in their head as they write.” Kruger likened this to findings from previous research by Elizabeth Newton that people vastly overestimated their ability to convey a tune by tapping out its rhythm. “It’s impossible not to hear the song as you’re tapping away,” he said. “So you have a hard time separating yourself from your own perspective and realizing how impoverished the listeners’ data really are.”



Epley stated that similar misunderstandings of emotional tone play a major role in starting online flame wars.



The study has been published in the Journal of Personality and Social Psychology.



Designing for the Social Web (excerpt)

The Stages of the Usage Lifecycle
The stages of the lifecycle are straightforward and simple. You can dive into lots more depth as your application warrants, and you can add stages, but for the most part these five stages apply to almost all software.
* Unaware This isn’t so much a stage as it is a starting point. Most people are in this stage: completely unaware of your product.
* Interested These people are interested in your product, but are not yet users. They have lots of questions about how it works and what value it provides.
* First-time Use These people are using your software for the first time, a crucial moment in their progression.
* Regular Use These people are those who use your software regularly and perhaps pay for the privilege.
* Passionate Use These people are the ultimate goal: passionate users who spread their passion and build a community around your software


Designing for the Social Web

(Also a test of remote posting tool.)

Why You’re Writing

As the school year begins, be ready to hear pundits fretting once again about how kids today can’t write—and technology is to blame. Facebook encourages narcissistic blabbering, video and PowerPoint have replaced carefully crafted essays, and texting has dehydrated language into “bleak, bald, sad shorthand” (as University College of London English professor John Sutherland has moaned). An age of illiteracy is at hand, right?

Andrea Lunsford isn’t so sure. Lunsford is a professor of writing and rhetoric at Stanford University, where she has organized a mammoth project called the Stanford Study of Writing to scrutinize college students’ prose. From 2001 to 2006, she collected 14,672 student writing samples—everything from in-class assignments, formal essays, and journal entries to emails, blog posts, and chat sessions. Her conclusions are stirring.

“I think we’re in the midst of a literacy revolution the likes of which we haven’t seen since Greek civilization,” she says. For Lunsford, technology isn’t killing our ability to write. It’s reviving it—and pushing our literacy in bold new directions.

The first thing she found is that young people today write far more than any generation before them. That’s because so much socializing takes place online, and it almost always involves text. Of all the writing that the Stanford students did, a stunning 38 percent of it took place out of the classroom—life writing, as Lunsford calls it. Those Twitter updates and lists of 25 things about yourself add up.


excerpt
Clive Thompson on the New Literacy
By Clive Thompson 08.24.09
Wired Magazine

social networking is not new

over on the list, susoz posted a comment piece on the perceptions we have of social networking sites

some excerpts appear below, and i’ve inserted one or two comments on the piece as well – the highlighting in bold is mine.
When we consider social media and everyday life, then, we need first to understand that technologies are primarily social. Sometimes, successful ones will be pictured in the mind’s eye long before the tool is trialled.

[snip]
Many of the erroneous assumptions that underpin the polarised claims about social networking - that is, it will either be the cyber-utopian saviour of the world or it will bring about the ruin of all good things – stem from an inability to see how socially and culturally embedded this domain is.

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White Lies and the DSM IV – TR

I am putting this post out front rather than burying it among the replies for a fairly obvious reason. I feel I need to refute and insult and do so as publicly as possible. I also figure some of you might be curious about Member #2 and what I did.
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Looking for payoffs or looking to pay?

The here and now of the original underlies the concept of its authenticity, and on the latter in turn is founded the idea of a tradition which has passed object down as the same, identical thing to the present day. The whole sphere of authenticity eludes technological-and of course not only technological-reproduction. But whereas the authentic work retains its full authority in the face of a reproduction made by hand, which it brands a forgery, this is not the case with techno- logical reproduction. The reason is twofold. First, technological repro- duction is more independent of the original than is manual reproduction. For example, in photography it can bring out aspects of the original that are accessible only to the lens (which is adjustable and can easily change viewpoint) but not to the human eye; or it can use certain processes, such as enlargement or slow motion, to record images which escape natural optics altogether. This is the first reason. Second, technological reproduc- tion can place the copy of the original in situations which the original it- self cannot attain. Above ali, it enables the original to meet the recipient halfway, whether in the form of a photograph or in that a gramophone record. The cathedral leaves its site to be received in the studio of an art lover; the choral work performed in an auditorium or in the open air is enjoyed in a private room.

These changed circumstances may leave the artwork’s other properties untouched, but they certainly devalue the here and now of the artwork. And although this can apply not only to art but (say) to a landscape moving past the spectator in a film., in the work of art this process touches on a highly sensitive core, more vulnerable than that of any natural object. That core is its authenticity. The authenticity of a thing is the quintessence of all that is transmissible in it from its origin on, ranging from its physical duration to the historical testimony relating to it. Since the historical testimony is founded on the physical duration, the former, too, is jeopardized by reproduction, in which the physical duration plays no part. And what is really jeopardized when the historical testimony is affected is the authority of the object, the weight it derives from tradition. One might focus these aspects of the artwork in the concept of the aura, and go on to say: what withers in the age of the technological reproducibility of the work of art is the latter’s aura. This process is symptomatic; its significance extends far beyond the realm of art. It might be stated as a general formula that the technology of reproduction detaches the reproduced object from the sphere of tradition. By replicating the work many times over, it substitutes a mass existence for a unique existence. And in lJermitting the reproduction to reach the recipient in his or her own situation, it actualizes that which is reproduced. These two processes lead to a massive upheaval in the domain of objects handed down from the past-a shattering of tradition which is the reverse side of the present crisis and renewal of humanity. Both processes are intimately related to the mass movements of our day. (Walter Benjamin, from The Age of Art In Its Technological Reproduction; His essay begins with the following quote: The true is what he can; the false is what he wants. -MADAME DE DURAS!


I don’t check into my Facebook page everyday. I rarely check into my MySpace musician page. Never do i drop into my LinkedIn. I rarely look at my Twitter feed. If I could experience some payoff due to twittering, I’d twitter.

Something like 50% of my time ‘in email’ is spent deleting spam from my 14 year old original email account. The four email discussion groups dearest to my heart have each in their different ways become mostly inactive. One other list I monitor has seen its traffic slow down 90%.

I read one forum–the Pedal Steel Guitar Forum–regularly. I drop into Brainstorms every now and then. I check out my various blog feed readers regularly too. I pay for the privilege of not being active on Ken Wilber’s Integral+Life.

My cell phone is a good way to communicate with me, yet I can count my phone correspondents on one hand.

I have three personal blogs and participate here. On my own blogs I post in flurries and back-date posts.

***

Although I long for the intellectual, soulful, creative, jockeying and collaboration which issue from people engaging each other via various internet modalities, what has transpired over the past two years is, as I view it, a substantial compression and truncation of the–as it were–”conversation.”

A good friend posed a philosophical question to me via my Facebook in-box. However, it made a reference to something somebody had mentioned to them. When I asked what else this third party had said, because I needed more information, I was told, “That’s all they said.” In any event, my Facebook in-box is not the way to ask me a question of any sort.

People pass tweets to me. I’m waiting for a tweet that isn’t a kernal, husk, glib pointer toward some hidden aperçu.

***

Recently, having re-read almost all of Ivan Illich, and bits of Adorno and Benjamin, I got to thinking about the illusion of autonomy in the context of net life. This fits into my developing, albeit inchoate, consideration of the semantic web, cloud applications–what is termed Web 3.0. It is is especially interesting to read how information is to be fit to user predilection in real time.

Is this the result of machine heuristics being maneuvered so as to intervene in my own?

From the recently rendered About Page to ND2.0.

Are we not somewhat in the context-free zone of the territories given by the post-post-modern free play of industrial solipsism and its committed end of histories?

“So Kick me Off the Stupid List Already!”

Sometimes my own bad behavior astounds and confounds me…
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